How to get to Parts Returns Board: Click on Purchase Orders/Returns, then Parts Returns Board. The Parts Returns Board shows parts that have been marked to return from a Parts Request or Purchase Order. From here you can see and change the status of a return, return the parts, and view/edit vouchers created for the return. From the board you are able to look up parts returns, customers and purchase orders.

• The Parts Returns Board is color coded according to status. RMA stands for Return Merchandise Authorization from the vendor.
• To see a return in detail, click on the return.

• Parts Returns are generated from the Parts Request or the Purchase Order and are created using the information from those screens.
• The Status code can be changed by using the scroll down menu.
• When a part is being returned, click on the Return Parts button at the top of the screen. This will create a negative voucher to go against the original.
• Click on the Vouchers button to see the vouchers related to this return.

Back to Purchase Orders/Returns