This page is a guide on using the Contact Management module. All the links on this page are contained in the Contact Management Course over to the left side of your screen. To get back to this page, click on the User's Guide link at the bottom of each page.
1. Set up the
Lead Sources (how the contact was referred to your company) for your company first so they can be attached to the contact for messaging and sales opportunities.
2. The
Phone Messages screen is used to enter
phone messages as they come in, track them and close them when they are taken care of. New Contacts are set up by phone number in the
Contacts File, and can be created from the
Phone Messages screen.
3. The
Re-Contact Report includes links to the contact file along with recontact dates.
4. The
Sales Quotes Board will show calls from contacts that are considered sales opportunities. An e-mail can also be sent to the sales person from the
Contacts File screen.
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