How to get to this screen: Click on Accounts Receivable, then Collections.
The Collections Report shows the listing of customers that are past due on their accounts. This report is also used by the Collections Department to follow-up with these customers, create comments on the accounts and send customer statements.

• In the Days Old field, enter the amount of days that you would like to see the customer balance. ex. If you type 60 days, customers who have had balances for longer than 60 days will come up.
• Click Run Report.

• To use this report as a collections tool to makes notes on the accounts and print statements, click on the blue Customer Number link. The following screen will appear.

• Type New Collection Notes into the text box.
• The Send By drop down allows you to Fax, Email or Print a letter to send to the customer. Enter the Letter ID, which has been created in the Collection Letters under Accounts Receivable.
  
• Click on the Include Statement box to also send or print to the customer along with the collection letter.